We have a fixed shipping rate of $4.95 USD to all destinations worldwide.
Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order.
All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
We accept four types of major credit cards (MasterCard, Visa, American Express, and Discover), as well as PayPal and Apple Pay.
Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.
To place an order:
Cancellation of order is allowed on or before 11:00pm (PDT, -7 GMT) on the same day. After that time, cancellation will no longer be entertained.
Amending your order is allowed on or before 11:00pm (PDT, -7 GMT) on the same day from the order being placed.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven’t received credit for your return yet, please contact the bank/credit card company. It may take some time before the refund is posted to your account.
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at https://nexttechcool.com/order-tracking/
If you are not happy with your purchase and want to return a product, thank you to contact us within 14 days of receiving your order. Thank you for giving us the order number and the reasons for the return of the product.
Then you simply send your order instead of shipping in China. You will find below the return address:SFC China Fulfillment Center, Floor 3, Building 3, Instrument World Industrial Park, NO 306 Guiyue Road , Guanlan Town, Longhua District, Shenzhen City, Guangdong Provience. Note that all returns must be in their original condition and packaging intact.